29 December 2006

AZ update

My ability to post has been hindered by the fact that Jeff and I have been on the road for several days now, and I don't always have reliable internet access. =(

We made it to Arizona yesterday, and spent a few hours in the afternoon with Dan and his guest K-W (who just happened to be passing through AZ at the same time as us). We chatted about theology and our planned takeover of the academic world.

We headed out to Claim Jumper to meet Jen and Todd, and we enjoyed chatting with them, but the restaurant took almost an hour and a half to get us our food, and when it came, it was cold, so the manager ended up giving us free meals, plus a slice of the motherlode cake to take home. Bravo, Claim Jumper! They may win back our business with that shrewd move.

Then we went on over to Sharon Campbell's house, where we were to spend the night. I had a great time chatting with Sharon until late in the night. Then I crashed into bed and slept soundly.

3 comments:

Anonymous said...

Claim Jumper seems notorious for having something go wrong, but always making up for it with free food. I wonder how they stay in business.

Anonymous said...

Claim Jumper seems notorious for having something go wrong, but always making up for it with free food. I wonder how they stay in business.

Ojan said...

When you think about the costs of producing and selling what they make, an average patron probably purchases $3-5 worth of food (the wholesale "value" factoring in overhead and salaries) and they in turn sell it to you for $15,20, 25. Naturally, their largest profit margin is on soft drinks.

In my business we could care less about an individual sale. The revenue is nice...don't get me wrong...what is of value though isn't the sale...it's the relationship and the repeat business. Which by the sound of it, Claim Jumper kept with a comp'd meal and a slice of cake, which they'll take as a writeoff at the end of their fiscal year. :)